TANSU
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LOGISTICS & CARE
We meticulously inspect, sanitize, and pack every TANSU clothing, jewellery and lifestyle orders with tamper-evident security. Experience transparent, high-speed delivery to over 25,000+ pin codes across India.
Enter your 6-digit Indian PIN code to view estimated delivery timelines & available courier service.
We believe the excitement of TANSU begins the moment you hold our package.
Every fashion item and delicate piece of jewellery is enclosed in bubble cushions, branded luxury cartons, and sealed with tamper-evident security tape.
Orders are packed, quality checked, and handed over to courier hubs within 24 to 48 hours to ensure zero unnecessary holding delays.
As soon as the Air Waybill (AWB) is generated, you receive an automated WhatsApp & SMS notification with live GPS tracking links.
Verified delivery personnel deliver right to your designated address with pre-delivery calling and secure OTP authorization for full safety.
Transparent tracking at every milestone from order confirmation to final delivery.
Your order is validated in our system. You receive instant confirmation via email and SMS with your unique TANSU Order ID.
Our fulfillment team conducts a strict quality inspection, bubble wraps each piece, and seals it in tamper-evident TANSU boxes.
Transferred to our premium express courier partner (BlueDart, Delhivery, etc.). Live AWB tracking number is broadcast to your phone.
The delivery executive contacts you for delivery. Verify the outer tamper-evident seal and enjoy your TANSU order!
Have your Order Number or Courier Tracking AWB ready? Check your parcel’s live transit location or log into your TANSU member dashboard for complete order history.
Enter your TANSU Order ID or courier AWB number below:
Clear shipping zones, indicative transit windows and straightforward charges — with PIN-code verification available above.
Delhi NCR, Mumbai, Bengaluru, Kolkata, Chennai, Hyderabad, Pune, Ahmedabad
District headquarters, state capitals, and connected regional cities across India
Hill stations, island territories, and interior remote pin codes
Cash on Delivery (COD) is supported for over 22,000+ PIN codes across India. To ensure your order is delivered without hiccups:
For your complete peace of mind, we strongly recommend recording a continuous 360-degree unboxing video when opening your package:
Everything you need to know regarding shipping, returns, and tracking.
As soon as your order is dispatched from our fulfillment warehouse, you will receive an automatic SMS and WhatsApp message with your courier tracking link and AWB number. You can also view live updates 24/7 on our My Account page.
Our courier partner will make up to 3 delivery attempts on consecutive business days. You will receive an SMS and a phone call prior to each attempt. If you miss the call, you can reschedule the delivery time using the link in the courier SMS or WhatsApp TANSU support.
If your order has not yet been dispatched (usually within 12 hours of placement), we can easily update your address! Please reach out to our WhatsApp support team immediately at TANSU Care with your Order ID.
Absolutely. Every piece of TANSU anti-tarnish jewellery is enclosed in vacuum-sealed zip enclosures and sturdy protective boxes. Every eligible product is packed with protective materials and shipped in rigid outer cartons.
If the outer packaging shows visible signs of severe tampering or has been opened, please refuse to accept it and take a photograph of the parcel with the delivery agent present. Contact us immediately, and we will dispatch a brand-new replacement at zero cost.
Yes, Cash on Delivery is available for all eligible orders across India. You can pay cash or scan the courier’s digital UPI QR code upon arrival at your doorstep.
A premium visual showcase of the products, jewellery care and secure delivery experience — without placeholder or stock-image dependencies.
From everyday essentials to occasion-ready styles, every TANSU order is prepared with the same attention to detail.
Jewellery is separated, cushioned and secured before it enters the courier network.
Clear tracking, protective packaging and a delivery experience designed around customer confidence.
External conditions like monsoons, state holidays, or remote hub routing can occasionally add 24-48 hours to courier transit. Don’t worry — our customer care executives track delayed orders actively until they reach your hands safely.
