At Tansu, we respect your privacy and work to keep your personal information safe, secure and used responsibly.
This Privacy Policy explains how Tansu may collect, use, store and protect information when you browse our website, create an account, place an order or contact us.
We aim to collect only information that is reasonably necessary to provide and improve our services.
Depending on how you use Tansu, we may collect information that is necessary to provide our products and services.
Such as your name, email address and account-related information when you create an account.
Information required to process and deliver your purchases, including order and delivery details.
Information you provide when contacting Tansu through email, WhatsApp or our website.
Certain technical information may be collected automatically when you use the website.
Information may be used to operate Tansu, process orders, provide customer support and improve your shopping experience.
Process and manage your orders.
Provide shipping and delivery services.
Respond to customer support requests.
Maintain and improve our website and services.
Help protect our website against fraud and abuse.
Send relevant service communications where appropriate.
When you purchase from Tansu, certain information is needed to complete your order and provide delivery or customer support.
We use relevant order information to process, confirm and manage your purchase.
Payment transactions may be handled by appropriate payment service providers.
Necessary information may be shared with delivery partners to fulfil your order.
Tansu does not need your complete payment card credentials to provide ordinary order support. Payment information may be processed through the relevant payment provider.
Tansu may use cookies or similar technologies to help the website function properly, remember preferences and understand how visitors interact with our website.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
We take reasonable steps to protect information handled through our website. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Tansu may use trusted third-party services to operate parts of the website, process payments, deliver orders, provide analytics or support customer communications.
These services may process information according to their own applicable privacy policies and terms.
You may contact Tansu if you have questions about the personal information associated with your account or orders.
Ask how your information is handled.
Request correction of inaccurate account information.
Contact us regarding your Tansu account.
Contact Tansu regarding a privacy-related concern.
Information may be retained for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with applicable requirements and protect our legitimate business interests.
Tansu’s website is intended for customers who can legally use online shopping services. We do not knowingly request unnecessary personal information from children.
Tansu may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or applicable requirements.
The latest version will be published on this page.
Depending on how you use the website, information may include account, order, delivery, contact and certain technical information.
Payment transactions may be processed through the relevant payment provider. Tansu does not require your complete payment card credentials for ordinary support.
Where provided, contact information may be needed for order communication, delivery and customer support.
Yes. You can contact Tansu through our available customer support channels with your privacy-related question.
Tansu may use cookies and similar technologies for website functionality, preferences and performance.
